Mountain Valley 211 Program is a referral and information system that aims to connect people to services
The launch event is set for noon Thursday
BY: SUN-STAR STAFF
A team of nonprofits and public agencies are planning a kickoff event for a catchall phone number – 211 – that’s meant to connect anyone with services they need.
The Mountain Valley 211 Program is a referral and information system. By dialing 2-1-1, callers in Merced and Mariposa counties will be able to access specialists who can refer them to local programs for assistance.
The launch event is set for noon Thursday at the United Way of Merced County office, 658 W. Main St.
United Way of Merced County, Merced County Public Health, Merced County Human Services, United Way of California, the Office of Emergency Service and other groups are partners in the new service.
ACCORDING TO UNITED WAY OF MERCED COUNTY, THE ORGANIZATION LEADING THE PROGRAM, 98 PERCENT OF CALIFORNIA RESIDENTS ARE ALREADY COVERED BY A 211 SYSTEM. IT IS ESTIMATED THAT IN 2013, 211 CALL CENTERS RECEIVED NEARLY 2 MILLION CALLS ACROSS THE STATE.